F A Q
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WHAT IS RA?
It’s pronounced ‘Rah.’ Like you’re cheering for something.
To us Ra represents light, clarity, and vision. Ra is also Jessica’s middle name, given to her by her older brother after the ancient sun god.
When we started building this dream together, Lyle knew right away that it was also the perfect name for an optical store.
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DO I NEED TO BOOK AN APPOINTMENT?
Walk-ins are always welcome, but an appointment will ensure the least amount of wait time.
If you’d like to make an appointment at a time that’s not shown on our scheduler, please reach out to us and we’d be happy to accommodate you at (nearly) any hour.
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DO YOU TAKE INSURANCE?
We can check your vision benefits, show you exactly what it covers, and file your exam, glasses, or contact lens claims. Your insurance will mail you a reimbursement check directly.
Whether you have insurance or not, come see us and we will find a higher quality pair of glasses that fits your budget.
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CAN YOU ADJUST OR REPAIR GLASSES?
Our specialty!
Complementary glasses adjustments anytime. We can do most repairs within reason. It’s best to bring in your glasses for us to evaluate and we will get you fixed up!
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CAN I USE MY EXISTING RX?
We can work with any valid prescription from a licensed optometrist or ophthalmologist.
You can bring a physical/digital copy with you or we can request it from your eye doctor.
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DO YOU ACCEPT FSA / HSA ACCOUNTS?
Yes we do! We can run any Health Savings Account credit card and provide the medical invoice needed to document your purchase.
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HOW DO I FIND YOU?
We’ve got a Mass Ave address, but our doors are on East 10th Street!
You’ll find us on the Westbound side of E 10th St. between Highland and Dorman Street, just east of the 65/70 overpass.
If you’re heading in from downtown, take a left on Brookside, park in the first parking lot on the left, and walk west on 10th street to our doors.
If you’re heading toward downtown, you can try and score one of the spots right in front of our doors! Parking is FREE.
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WHATS THE PARKING SITUATION?
We have a Mass Ave address, but our entrance is on East 10th Street. Parking around our shop is FREE, because that’s how it should be! There are seven spots in front of our shop on Westbound E 10th Street, and two huge parking lots off Brookside Avenue for Factory Arts District. The nearest parking lot is next to Centerpoint Brewing Company.
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WHAT ABOUT CONTACT LENSES?
Your contact lens fitting needs to be performed by an optometrist in person. Since we use remote doctors, we can’t do that.
We CAN update your existing contact lens Rx if the fitting is current, check your fit, and we do sell contact lens supplies.
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WHAT IS AN OPTICIAN?
An optician is the expert guide who helps you see the world more clearly and helps the world see you. We study the science of vision, but we also study people, the curve of a cheekbone, the spark of a personality, the small details that turn a pair of frames into an extension of your identity.
Why is it important to see an optician? Because glasses are not just medical devices. They’re portals to your clearest vision, and they’re also the most visible accessory you wear every day. An optician makes sure both are perfect.
Here, we don’t believe in “good enough.” We believe your frames should fit like they were made for you. That your lenses should sharpen the way you see, and your look should make you feel powerful, comfortable, and unforgettable.
That’s the heart of Ra Opticians: where science meets soul, and where every face tells a story worth framing.
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WHAT IS THE FACTORY ARTS DISTRICT?
Ra Opticians is located in the historic Factory Art’s District in Indianapolis once home to Schwitzer Car Factory, a key innovator in Indy 500 racing.
The building itself is repurposed 500,000 sqft factory with soaring ceilings, original industrial details, and a raw beauty that reflects the spirit of creativity and reinvention.
Now a hub for over 100 artists and makers, the building comes alive every First Friday with art openings, live music and community energy. It’s the perfect home for Ra Opticians, a place where design, culture. independent businesses, and vision all come together.
You’ll find us steps away from a local brewery, vintage bowling alley, bike shop, Pilates studio, and some of the cities best new restaurants.
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WHY DO INDEPENDENT BRANDS MATTER?
It’s fairly common knowledge that most of the optical industry is owned and controlled by one huge corporation. They own most eyewear brands, those optical stores in the mall, those other ones in the strip malls, the lens companies, the optical insurance companies… Yikes.
At Ra Opticians, we choose to support independents still standing strong across the globe. Theo is still owned by the Belgian family that started it. Anne et Valentine is still crafted in the Jura region of France in eco-friendly factories. Mykita is handmade in Berlin - they still feed the crew lunch together every day. We’ve visited the manufacturing facilities, witnessed the quality of life of the workers, and seen the creative and qualitative benefits of smaller, craft-oriented design and production.
For us, the choice is easy.